A managed back office with an AI receptionist on the front desk. We configure it for your business — your prices, your service area, the way you talk to customers. Then we run it. You see what's happening on one screen. Or you don't look at all.
Trace, our AI, picks up every call. Takes the job. Books the site visit. Loops you in when it matters.
One thread per customer. Quote follow-ups, ETA texts, "running late" updates. Auto, but human-sounding.
From a call transcript or a few notes. Templates in your voice. You approve, it sends.
Enquired → Quoted → Scheduled → Done → Paid. Every status, every site photo, every signature.
Two-way sync. Invoices fire the second a job’s done. No retyping. No CSV exports at 11pm.
Polite SMS + email nudges on a schedule. Stops when payment lands. Never reads as nagging.
A site that doesn't look like 2009. Your phone number front and centre. Real photos — shot by us, on your jobs. Hosting, domain, SSL and inboxes on your company name. And we update it whenever something changes — no "I'll send you a list" emails.
Designed for your trade. Loads fast. Works on the phone. Photo gallery you can be proud of.
Fast Aussie servers. Domain, SSL, daily backups, 99.9% uptime — all on our bill, not yours.
sam@westsidesparks.com.au, not sam.sparkie1987@gmail. Mailboxes for the whole crew, on your domain.
We come out, film a job, cut it for the website and socials. Drone shots if the site warrants it.
Local SEO done right. "Electrician near me" lands on you, not the bloke who buys ads.
Set up, claimed, photos sorted, hours correct. We post updates so you don’t look closed.
Every happy customer gets a polite SMS asking for a Google review. The bad ones don’t.
Wired into your inbox and your job pipeline. Every form fill becomes a real lead.
Most of our customers run both. The website fills the funnel; the platform makes sure nothing leaks out the bottom. We bundle the bill so you only deal with one invoice.
We're managed. That means we have opinions. Here's where we draw the line.
You don’t have time to learn another tool. We configure it, we run it, you get the upside.
Trace introduces himself as an assistant on every call. Customers always know what they’re talking to.
No annual contracts. Export your data on the way out — in a format Xero will take.
Your customers are yours. Their data doesn’t train other tenants’ models or get aggregated.
No tiers, no per-seat tricks. Solo or 8-person crew, we size it to what you do.
